Privacy Policy for tkbazzi
This Privacy Policy explains exactly what personal data tkbazzi collects from Bangladesh players, why we collect it, how we use and protect it, and what rights you have over your information. We are committed to handling your data with transparency and care.
Our Privacy Commitments at a Glance
The cards below summarise the most important aspects of how tkbazzi handles your personal data. They are provided for quick reference — please read the full policy sections below for complete details.
Minimal Data Collection
tkbazzi collects only the personal data that is strictly necessary to operate your account, process payments in ৳ BDT, verify your identity, and comply with our platform obligations. We do not collect data we do not need.
256-Bit SSL Encryption
All data transmitted between your device and tkbazzi servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
No Data Sold to Third Parties
tkbazzi does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing company. Your information is used solely to operate the tkbazzi platform and associated services.
Your Right to Access & Delete
You have the right to request a full copy of the personal data tkbazzi holds about you, to correct inaccuracies, and to request deletion of your data subject to our legal retention obligations. Contact support to exercise these rights.
Transparent Cookie Use
tkbazzi uses cookies strictly for session management, security, and platform performance. We do not use third-party behavioural advertising cookies. You can manage your cookie preferences at any time through your browser settings.
Defined Retention Periods
We retain your personal data only for as long as your account remains active or as required by our platform obligations. Upon verified account closure, personal data is anonymised or deleted within the timeframes described in this policy.
01 Data We Collect
When you register for, access, or use any feature of tkbazzi, we may collect the following categories of personal data. In all cases, collection is limited to what is necessary for the stated purpose.
Registration & Identity Data
When you create a tkbazzi account, we collect your full legal name, date of birth, email address, mobile phone number, and preferred currency (Bangladeshi Taka, ৳ BDT). This information is used to create and secure your player account and to verify that you meet the minimum age requirement of 18 years.
Identity Verification (KYC) Data
To comply with our Know Your Customer obligations and to process withdrawal requests, we collect copies of government-issued identification documents. Acceptable documents include a National Identity Card (NID), passport, or birth certificate issued by a recognised Bangladeshi authority. We may also collect a selfie photograph for liveness verification purposes. KYC documents are stored securely and are never shared with unauthorised parties.
Financial & Transaction Data
We collect details of deposits and withdrawals you make on the platform, including transaction amounts in ৳ BDT, payment method identifiers (for example, the registered mobile number associated with your bKash, Nagad, or Rocket wallet), and transaction timestamps. We do not store full card numbers or payment wallet PINs — these are handled exclusively by our certified payment processing partners.
Technical & Device Data
We automatically collect certain technical data when you access tkbazzi, including your IP address, browser type and version, device type and operating system, screen resolution, referring URL, and session duration. This data is used for security monitoring, fraud prevention, and to optimise platform performance for users in Bangladesh and across the region.
Usage & Behavioural Data
We record in-platform activity data such as games played, bets placed, session length, feature interactions, and responsible gaming tool usage. This data is used to improve the tkbazzi experience, to personalise your platform journey, and to identify and assist players who may be showing signs of problem gambling behaviour.
02 How We Use Your Data
tkbazzi processes your personal data for the following purposes. Each purpose is supported by a legitimate legal basis.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Registration data, email, phone number | Contractual necessity |
| Identity verification (KYC) | ID documents, selfie photograph | Legal obligation |
| Payment processing | Transaction data, payment method identifiers | Contractual necessity |
| Fraud detection & security | IP address, device data, transaction patterns | Legitimate interest |
| Responsible gaming monitoring | Usage data, session history, betting patterns | Legal obligation / Legitimate interest |
| Platform improvement | Technical data, usage data (anonymised) | Legitimate interest |
| Customer support | Account data, communication records | Contractual necessity |
| Promotional communications | Email address, preferences | Consent (opt-in only) |
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new legitimate legal basis for the processing.
Marketing Communications
tkbazzi may send you promotional emails about new games, bonus offers, and platform updates — but only if you have explicitly opted in to receive such communications at the time of registration or subsequently through your account settings. You may withdraw your consent and unsubscribe from marketing emails at any time by updating your communication preferences in your account dashboard or by contacting our support team.
03 Data Sharing & Third Parties
tkbazzi does not sell, rent, or trade your personal data to third parties. We share your data only in the limited circumstances described below, and always with appropriate data protection safeguards in place.
Payment Processing Partners
To facilitate deposits and withdrawals in ৳ BDT, we share necessary transaction data with our certified payment processing partners, including bKash, Nagad, Rocket, and Upay. These partners process your payment data solely to execute the requested transaction and are contractually prohibited from using your data for any other purpose.
Game Software Providers
The casino games and sports betting markets available on tkbazzi are powered by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited gameplay session data (such as game session tokens and bet amounts) to deliver their game content. They do not receive your full personal profile or payment details.
Identity Verification Services
During the KYC process, we may use a third-party identity verification service to authenticate your government-issued identification documents. This service processes your KYC data solely for verification purposes and is bound by strict data processing agreements with tkbazzi.
Legal & Regulatory Disclosures
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities if we are legally required to do so, or if we believe in good faith that such disclosure is necessary to protect the safety of our users, to prevent fraud, or to enforce our Terms & Conditions.
04 Cookies & Tracking Technologies
tkbazzi uses cookies and similar tracking technologies to operate the platform, keep your session secure, and understand how players use our services. This section explains what cookies we use and how you can control them.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device across pages within a session (session cookies) or across multiple visits (persistent cookies). Cookies cannot execute code or deliver viruses to your device.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens, fraud prevention | Session |
| Functional | Language preference, game display settings, responsible gaming reminders | Up to 12 months |
| Analytics | Aggregate platform usage metrics, page load performance (anonymised) | Up to 24 months |
tkbazzi does not use third-party behavioural advertising cookies or tracking pixels that follow you across other websites. Analytics data is processed in aggregated, anonymised form and is not used to build individual user profiles for advertising purposes.
Managing Your Cookie Preferences
You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block or delete cookies, or to alert you before a cookie is stored. Please note that disabling strictly necessary cookies will prevent you from logging into your tkbazzi account and using core platform features. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.
05 Data Security Measures
The security of your personal data is a core operational priority at tkbazzi. We implement a layered set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.
Technical Safeguards
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
- Encrypted storage for sensitive personal data including KYC documents and payment identifiers, using AES-256 encryption at rest.
- Two-factor authentication (2FA) available to all registered players to protect account access.
- Automated intrusion detection systems that monitor network traffic and flag suspicious access patterns in real time.
- Regular penetration testing conducted by independent security professionals to identify and remediate vulnerabilities.
- Firewalls and access controls restricting database access to authorised personnel only.
Organisational Safeguards
- Access to player personal data is restricted on a strict need-to-know basis. Only staff with a direct operational requirement can access identifiable player records.
- All staff with access to personal data undergo mandatory data protection training.
- Third-party vendors are assessed for data security compliance before being granted any access to platform data.
Breach Notification
In the unlikely event of a personal data breach that poses a risk to your rights or interests, tkbazzi will notify affected players without undue delay, and in any case within 72 hours of becoming aware of the breach. Notification will be provided via the email address associated with your registered account.
06 Data Retention Policy
tkbazzi retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our platform obligations. The following table outlines our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & registration data | Duration of account + 5 years post-closure | Platform obligation, fraud prevention |
| KYC identity documents | Duration of account + 5 years post-closure | Legal obligation, AML compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Support communications | 3 years from last interaction | Dispute resolution, service improvement |
| Marketing preferences | Until consent withdrawn or account closed | Consent management |
| Anonymised analytics data | Up to 24 months (rolling) | Platform performance improvement |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Where anonymised data is retained for statistical or analytical purposes, it is no longer considered personal data and is not subject to this Privacy Policy.
07 Your Privacy Rights
As a tkbazzi player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team via live chat (available 24/7, Bangladesh Standard Time UTC+6) or in writing at support at tkbazzi. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.
Right of Access
You have the right to request a copy of all personal data tkbazzi holds about you. We will provide this information in a structured, commonly used, and machine-readable format at no charge. We may request proof of identity before processing an access request to protect against unauthorised disclosure.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update many details — such as your email address and contact number — directly from your account dashboard without needing to contact support.
Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other lawful basis for processing. Please note that this right is subject to our legal retention obligations — we may be unable to delete certain data categories (for example, transaction records and KYC documents) for the periods specified in Section 06 above.
Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. You also have an absolute right to object to the use of your data for direct marketing purposes, which we will honour immediately upon receiving your objection.
Right to Data Portability
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that we transmit it directly to another service provider where technically feasible.
08 Policy Updates & Contact
tkbazzi reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, changes to our platform features, or changes in applicable law. The effective date displayed at the top of this page will be updated whenever a revision is made.
Notification of Material Changes
Where a change to this Privacy Policy is material — meaning it significantly affects your rights or the way we process your personal data — we will notify you via a prominent notice on the tkbazzi platform homepage and via an email to the address registered to your account, at least 14 days before the change takes effect. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or the way tkbazzi handles your personal data, please contact our dedicated support team:
- Email: support at tkbazzi (plain text — not a clickable link)
- Live Chat: Available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
- Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them fully within 30 calendar days.
For matters related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most common queries from Bangladesh players.
Explore tkbazzi with Confidence
Now that you understand how we protect your data, explore the full tkbazzi platform. Play casino games, bet on cricket, or review our FAQ — all backed by our commitment to your privacy and security.
18+ only. Play responsibly. Gambling involves financial risk.